LEGAL REFERENCE

How dua66 Handles Your Personal Information

At dua66, your account data belongs to you — we collect only what we need to run your account, process your deposits through JazzCash, Easypaisa, SadaPay or Raast...

Encrypted account storagePakistani payment data protectedClear data request processNo third-party data salesAudit-ready records
dua66 How dua66 Handles Your Personal Information

What Data We Collect and Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your personal information is handled, our privacy team is reachable through the channels below. We...

Live Chat Start a live chat session from your account...
Email Support Send your data request or privacy concern to...
Help Centre Our help centre carries step-by-step instructions for submitting...
POLICY TRUST SIGNALS

Why You Can Rely on This Privacy Policy

We built our data practices around transparency and account-holder control. Every claim in this policy reflects how our systems actually operate, not aspirational language added for appearance.

Encryption Standard

All personal records, including payment references for JazzCash and Easypaisa, are encrypted at rest using AES-256 and in transit using...

Access Controls

Only a small number of authorised personnel can access account records, and every access event is logged with a timestamp...

No Data Sales

We do not sell, rent, or exchange your personal information with advertisers or data brokers. Third-party sharing is limited to...

Retention Limits

We keep your data only as long as your account is active or as required by applicable law in supported...

Policy Updates

When this policy changes in a material way, we notify you by email before the change takes effect, so you...

Data Export Right

You can request a machine-readable export of every data point we hold on your account. We fulfil export requests within...

POLICY CONSISTENCY CHECK

How This Policy Aligns Across Our Site

Our privacy commitments are consistent whether you reach dua66 through the main lobby, the sportsbook section, or a direct link. The same rules apply to every account regardless of which section you...

01

Account Registration

Data collected when you open an account is governed by this policy from the first field you fill in.

02

Payment Processing

JazzCash, Easypaisa, SadaPay and Raast transaction data is handled under the same retention and encryption rules as all other personal data.

03

Session Logging

Device and session identifiers recorded during lobby use are subject to the same access controls and retention limits described in this policy.

04

Support Interactions

Chat transcripts and email threads with our support team are stored under the same data-protection standards as your core account record.

05

Promotional Participation

If you engage with a promotion, any additional data collected for that purpose is covered by this policy and deleted when the promotion period closes.

06

Account Closure

When you close your account, the deletion timeline and data-export rights described here apply in full, regardless of how long your account was active.

07

Policy Amendments

Any future amendment to this policy applies uniformly to all accounts in supported regions and is communicated before it takes effect.

Key Elements Shaping Our Privacy Approach

Our privacy framework is built around six concrete practices that you can verify through your account settings and our support team. These are not abstract commitments...

Consent at Sign-Up

You review and accept this policy before your account is created. We store a timestamped record of that acceptance so there is never ambiguity about which version you agreed to.

Granular Data View

Your account settings panel shows the categories of data we hold on you. You can see what is stored without needing to submit a formal request first.

Correction Requests

If any detail in your account record is inaccurate, you can submit a correction request through live chat or email and we will update the record within five business days.

Breach Notification

In the unlikely event of a data breach affecting your account, we will notify you by email within 48 hours of confirming the scope, in line with our incident response procedure.

Cookie Controls

A cookie preference panel lets you limit non-essential tracking on dua66.win. Functional cookies required for account login and payment processing cannot be disabled.

Minor Account Prevention

We verify account-holder age during registration to prevent underage account creation. Age-verification data is handled under the same encryption and retention rules as all other records.

Frequently Asked Questions About Our Privacy Policy

We collect your name, email address, phone number, and the payment identifiers linked to your chosen method — JazzCash, Easypaisa, SadaPay or Raast. We do not collect data beyond what is needed to run your account.

Payment references for JazzCash, Easypaisa, SadaPay and Raast are encrypted at rest and in transit. We store only the identifiers needed to match a transaction to your account, never full card or wallet credentials.

Yes. Submit a data export request through live chat or email with your account identifier. We will deliver a machine-readable file covering every data point we hold within seven business days.

Contact our support team via live chat or email and request account closure with full data deletion. We remove your record from live systems within 90 days and confirm completion by email.

We share data only with payment processors required to complete your JazzCash, Easypaisa, SadaPay or Raast transactions. We do not sell or exchange your information with advertisers or data brokers under any circumstances.

We send an email notification to your registered address before any material change takes effect. The updated policy is also posted on this page with a revision date so you can review what changed.

Inactive accounts are flagged after a period defined by applicable local law in supported regions. If you formally close your account, personal data is purged from live systems within 90 days of your request.